{"id":8134,"date":"2026-07-07T13:42:24","date_gmt":"2026-07-07T13:42:24","guid":{"rendered":"https:\/\/catalogocmmilano.mbs.it\/?post_type=product&#038;p=8134"},"modified":"2026-07-16T09:36:56","modified_gmt":"2026-07-16T09:36:56","slug":"help-desk-specialist-2","status":"publish","type":"product","link":"https:\/\/catalogocmmilano.mbs.it\/?product=help-desk-specialist-2","title":{"rendered":"HELP DESK SPECIALIST"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8134\" class=\"elementor elementor-8134\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c038677 e-flex e-con-boxed e-con e-parent\" data-id=\"c038677\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2151b68 e-con-full e-flex e-con e-child\" data-id=\"2151b68\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29cb976 elementor-widget elementor-widget-heading\" data-id=\"29cb976\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Prerequisiti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bc7497 e-con-full e-flex e-con e-child\" data-id=\"5bc7497\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aaf67c elementor-widget elementor-widget-text-editor\" data-id=\"1aaf67c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<ul>\n<li><span data-teams=\"true\">Competenze digitali di base;<br \/><\/span><\/li>\n<li><span data-teams=\"true\">Verifica preliminare dei requisiti e della motivazione;<br \/><\/span><\/li>\n<li><span data-teams=\"true\">Interesse per il settore ICT;<br \/><\/span><\/li>\n<li><span data-teams=\"true\">Coerenza del percorso con il progetto professionale del candidato.<\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-133ce68 e-flex e-con-boxed e-con e-parent\" data-id=\"133ce68\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-508c663 e-con-full e-flex e-con e-child\" data-id=\"508c663\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea0979 elementor-widget elementor-widget-heading\" data-id=\"8ea0979\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cosa imparerai<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-480b941 e-con-full e-flex e-con e-child\" data-id=\"480b941\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04a3270 elementor-widget elementor-widget-text-editor\" data-id=\"04a3270\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Fondamenti di networking, protocolli di rete e architetture LAN\/WAN;<\/li>\n<li class=\"ewa-rteLine\">Configurazione e gestione di sistemi operativi Microsoft Windows;<\/li>\n<li class=\"ewa-rteLine\">Installazione e configurazione di software, antivirus e sistemi di sicurezza;<\/li>\n<li class=\"ewa-rteLine\">Backup, archiviazione dei dati e tecnologie di storage (NAS, SAN e cloud);<\/li>\n<li class=\"ewa-rteLine\">Tecniche di troubleshooting e assistenza informatica (Help Desk);<\/li>\n<li class=\"ewa-rteLine\">Gestione di utenti, ticket e supporto tecnico ai sistemi informatici;<\/li>\n<li class=\"ewa-rteLine\">Scenari e professioni del settore Information Technology;<\/li>\n<li class=\"ewa-rteLine\">Salute e sicurezza nei luoghi di lavoro;<\/li>\n<li class=\"ewa-rteLine\">Project work su sistemi IT, lavoro in team, project management e problem solving.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63d094e e-flex e-con-boxed e-con e-parent\" data-id=\"63d094e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5206e24 e-con-full e-flex e-con e-child\" data-id=\"5206e24\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d14ca4 elementor-widget elementor-widget-heading\" data-id=\"5d14ca4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cosa otterrai<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b2d4a e-con-full e-flex e-con e-child\" data-id=\"63b2d4a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fff3bb elementor-widget elementor-widget-text-editor\" data-id=\"8fff3bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Attestato di frequenza.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3795adf e-flex e-con-boxed e-con e-parent\" data-id=\"3795adf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f375e00 e-con-full e-flex e-con e-child\" data-id=\"f375e00\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3fd833 elementor-widget elementor-widget-heading\" data-id=\"e3fd833\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dove si svolge<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d988c43 e-con-full e-flex e-con e-child\" data-id=\"d988c43\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dcb995 elementor-widget elementor-widget-google_maps\" data-id=\"9dcb995\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-widget-google_maps .elementor-widget-container{overflow:hidden}.elementor-widget-google_maps .elementor-custom-embed{line-height:0}.elementor-widget-google_maps iframe{height:300px}<\/style>\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyA9mkFKESC-1gKWf37rdnPxL0DX7GqcokM&#038;q=Piazza%20Velasca%2C%204%20Milano&#038;zoom=13\"\n\t\t\t\t\ttitle=\"Piazza Velasca, 4 Milano\"\n\t\t\t\t\taria-label=\"Piazza Velasca, 4 Milano\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61aab7c e-flex e-con-boxed e-con e-parent\" data-id=\"61aab7c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-40368f7 e-con-full e-flex e-con e-child\" data-id=\"40368f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bd80d elementor-widget elementor-widget-heading\" data-id=\"a1bd80d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contatti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73aad8a e-con-full e-flex e-con e-child\" data-id=\"73aad8a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6a0eb elementor-widget elementor-widget-text-editor\" data-id=\"fe6a0eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Telefono: 02-58325589<\/li>\n<li>E-mail: infomilano@csf.lombardia.it<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Prerequisiti Competenze digitali di base; Verifica preliminare dei requisiti e della motivazione; Interesse per il settore ICT; Coerenza del percorso con il progetto professionale del candidato. Cosa imparerai Fondamenti di networking, protocolli di rete e architetture LAN\/WAN; Configurazione e gestione di sistemi operativi Microsoft Windows; Installazione e configurazione di software, antivirus e sistemi di sicurezza; [&hellip;]<\/p>\n","protected":false},"featured_media":8136,"template":"","meta":[],"product_cat":[78],"product_tag":[],"class_list":["post-8134","product","type-product","status-publish","has-post-thumbnail","product_cat-formazione-avanzata","pa_destinatari-eccetto-disabilita-intellettive-gravi","pa_destinatari-fisica-psichica-sensoriale","first","instock","shipping-taxable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/8134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/types\/product"}],"version-history":[{"count":11,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/8134\/revisions"}],"predecessor-version":[{"id":8842,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/8134\/revisions\/8842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/media\/8136"}],"wp:attachment":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8134"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=8134"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=8134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}