{"id":6729,"date":"2024-06-20T09:46:24","date_gmt":"2024-06-20T09:46:24","guid":{"rendered":"https:\/\/catalogocmmilano.mbs.it\/?post_type=product&#038;p=6729"},"modified":"2025-07-03T09:25:07","modified_gmt":"2025-07-03T09:25:07","slug":"front-office-segreteria-e-ufficio-digitale-2","status":"publish","type":"product","link":"https:\/\/catalogocmmilano.mbs.it\/?product=front-office-segreteria-e-ufficio-digitale-2","title":{"rendered":"FRONT OFFICE, SEGRETERIA E UFFICIO DIGITALE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6729\" class=\"elementor elementor-6729\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c038677 e-flex e-con-boxed e-con e-parent\" data-id=\"c038677\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2151b68 e-con-full e-flex e-con e-child\" data-id=\"2151b68\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29cb976 elementor-widget elementor-widget-heading\" data-id=\"29cb976\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prerequisiti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bc7497 e-con-full e-flex e-con e-child\" data-id=\"5bc7497\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aaf67c elementor-widget elementor-widget-text-editor\" data-id=\"1aaf67c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Diploma di Scuola Secondaria Superiore e\/o conoscenza delle nozioni informatiche di base per l\u2019utilizzo del computer.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64c04ab e-flex e-con-boxed e-con e-parent\" data-id=\"64c04ab\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ea4ef83 e-con-full e-flex e-con e-child\" data-id=\"ea4ef83\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01f8611 elementor-widget elementor-widget-heading\" data-id=\"01f8611\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cosa imparerai<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61e1c71 e-con-full e-flex e-con e-child\" data-id=\"61e1c71\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42a7d64 elementor-widget elementor-widget-text-editor\" data-id=\"42a7d64\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Criteri di valutazione del personale;<\/li>\n<li>Metodologie di definizione di piani di comunicazione;<\/li>\n<li>Procedure di gestione portafoglio clienti;<\/li>\n<li>Tecniche di comunicazione strutturata e di comunicazione telefonica;<\/li>\n<li>Utilizzo del software CRM (Customer Relationship Management);<\/li>\n<li>Strumenti di supporto informatico all&#8217; attivit\u00e0 di call center;<\/li>\n<li>Elementi di customer care;<\/li>\n<li>Tecniche di front-office;<\/li>\n<li>Procedure di segreteria;<\/li>\n<li>Strumenti informatici per una gestione digitalizzata dell\u2019ufficio.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63d094e e-flex e-con-boxed e-con e-parent\" data-id=\"63d094e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5206e24 e-con-full e-flex e-con e-child\" data-id=\"5206e24\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d14ca4 elementor-widget elementor-widget-heading\" data-id=\"5d14ca4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cosa otterrai<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b2d4a e-con-full e-flex e-con e-child\" data-id=\"63b2d4a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fff3bb elementor-widget elementor-widget-text-editor\" data-id=\"8fff3bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Attestazione delle conoscenze e delle abilit\u00e0 acquisite;<\/li>\n<li>Attestato di frequenza.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3795adf e-flex e-con-boxed e-con e-parent\" data-id=\"3795adf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f375e00 e-con-full e-flex e-con e-child\" data-id=\"f375e00\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3fd833 elementor-widget elementor-widget-heading\" data-id=\"e3fd833\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dove si svolge<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d988c43 e-con-full e-flex e-con e-child\" data-id=\"d988c43\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9dcb995 elementor-widget elementor-widget-google_maps\" data-id=\"9dcb995\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyA9mkFKESC-1gKWf37rdnPxL0DX7GqcokM&#038;q=via%20Privata%20Benadir%205%2C%2020132%2C%20Milano&#038;zoom=13\"\n\t\t\t\t\ttitle=\"via Privata Benadir 5, 20132, Milano\"\n\t\t\t\t\taria-label=\"via Privata Benadir 5, 20132, Milano\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61aab7c e-flex e-con-boxed e-con e-parent\" data-id=\"61aab7c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-40368f7 e-con-full e-flex e-con e-child\" data-id=\"40368f7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1bd80d elementor-widget elementor-widget-heading\" data-id=\"a1bd80d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contatti<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73aad8a e-con-full e-flex e-con e-child\" data-id=\"73aad8a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6a0eb elementor-widget elementor-widget-text-editor\" data-id=\"fe6a0eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Telefono: 02-2614 5736<\/li>\n<li>E-mail: commerciale@cesvip.lombardia.it<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Prerequisiti Diploma di Scuola Secondaria Superiore e\/o conoscenza delle nozioni informatiche di base per l\u2019utilizzo del computer. Cosa imparerai Criteri di valutazione del personale; Metodologie di definizione di piani di comunicazione; Procedure di gestione portafoglio clienti; Tecniche di comunicazione strutturata e di comunicazione telefonica; Utilizzo del software CRM (Customer Relationship Management); Strumenti di supporto informatico [&hellip;]<\/p>\n","protected":false},"featured_media":5920,"template":"","meta":[],"product_cat":[123],"product_tag":[],"class_list":{"0":"post-6729","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-formazione-avanzata-seconda-annualita","7":"pa_destinatari-iscritti-collocamento-mirato","9":"first","10":"instock","11":"shipping-taxable","12":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/6729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/types\/product"}],"version-history":[{"count":18,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/6729\/revisions"}],"predecessor-version":[{"id":7832,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/6729\/revisions\/7832"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/media\/5920"}],"wp:attachment":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6729"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=6729"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=6729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}