{"id":5185,"date":"2023-04-17T13:27:07","date_gmt":"2023-04-17T13:27:07","guid":{"rendered":"https:\/\/catalogocmmilano.mbs.it\/?post_type=product&#038;p=5185"},"modified":"2024-07-05T11:07:56","modified_gmt":"2024-07-05T11:07:56","slug":"front-office-e-segreteria","status":"publish","type":"product","link":"https:\/\/catalogocmmilano.mbs.it\/?product=front-office-e-segreteria","title":{"rendered":"FRONT OFFICE E SEGRETERIA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5185\" class=\"elementor elementor-5185\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ea85a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ea85a9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8ea8aa2\" data-id=\"8ea8aa2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ea8eaa elementor-widget elementor-widget-text-editor\" data-id=\"8ea8eaa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h3 style=\"margin-bottom: 21px;\">Principali obiettivi formativi e contenuti del corso<\/h3>\n<p>La mansione di \u201caddetto front office e segreteria\u201d svolge un ruolo molto importante all\u2019interno di una azienda: \u00e8 la prima che entra in contatto diretto con i clienti gestendo l\u2019immagine aziendale. Il primo approccio \u00e8 dunque fondamentale; una telefonata, un incontro, un breve scambio di battute che impegnano, da un lato il cliente portatore di richieste e dall\u2019altro l\u2019operatore che accoglie la domanda.<\/p>\n<p>L\u2019operatore si occupa di attivit\u00e0 connesse al centralino telefonico, alla redazione di testi, alla gestione dell\u2019archivio e del protocollo, all\u2019organizzazione delle riunioni e viaggi di lavoro; egli inoltre redige, modifica, memorizza e stampa testi, quali lettere, moduli, tabelle e documenti aziendali. Il corso di compone di due moduli che hanno l\u2019obiettivo di permettere l\u2019acquisizione di competenze specifiche di alcuni ambiti caratteristici della professione ed \u00e8 volto ad incrementare le competenze informatiche del partecipante, sviluppando altres\u00ec l\u2019efficacia nell\u2019accoglienza, nella risposta al cliente e nell\u2019organizzazione del lavoro.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-35188bb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"35188bb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90020ad\" data-id=\"90020ad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6eea45b elementor-widget elementor-widget-toggle\" data-id=\"6eea45b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-toggle{text-align:start}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1161\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1161\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">MODULO INFORMATICA \u2013 50 ore<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1161\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1161\"><ul>\n<li>Gestione della posta elettronica \u2013 creare un sistema di archiviazione, applicare tecniche di predisposizione di mailing list<\/li>\n<li>Archiviare e ricercare un file in un database fisico e online (Onedrive, Google drive)<\/li>\n<li>Predisporre e gestire un nuovo format per la gestione degli appuntamenti<\/li>\n<li>Creare e gestire un calendario condiviso (Google calendar)<\/li>\n<li>Gestire una rubrica telefonica<\/li>\n<li>Predisporre ed avviare attivit\u00e0 di video conferencing (Google Meet, Zoom, Microsoft Teams)<\/li>\n<li>Pacchetto Office \u2013 funzioni avanzate di Word, Excel e Power Point<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1162\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1162\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">MODULO COMUNICAZIONE \u2013 30 ore<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1162\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1162\"><ul>\n<li>Accoglienza dei clienti<\/li>\n<li>Ricezione e gestione delle telefonate<\/li>\n<li>Gestione di un reclamo<\/li>\n<li>Strumenti ed attivit\u00e0 a supporto dell\u2019ufficio<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eaab78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8eaab78\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8eaafd9\" data-id=\"8eaafd9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eab335 elementor-widget elementor-widget-vc_custom_heading\" data-id=\"8eab335\" data-element_type=\"widget\" data-widget_type=\"vc_custom_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\" vc_custom_heading  masterstudy_heading_font  text_align_left\" ><h4 style=\"text-align: left;font-weight:600\" class=\"masterstudy-custom-title\">Efficacia potenziale del corso in termini di miglioramento delle chance occupazionali\n<\/h4><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8eabde8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8eabde8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8eac1ea\" data-id=\"8eac1ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eac553 elementor-widget elementor-widget-text-editor\" data-id=\"8eac553\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Alla fine del percorso formativo, i partecipanti saranno in grado di occuparsi delle attivit\u00e0 connesse al centralino telefonico, della redazione di testi, della gestione dell\u2019archivio e della posta elettronica; svilupperanno capacit\u00e0 di ascolto e di comunicazione per interpretare le richieste e le esigenze dei clienti ed intrattenere rapporti positivi con gli stessi, con i propri colleghi e con i propri responsabili. Inoltre, sapranno intervenire nello svolgimento e nell\u2019espletamento delle operazioni risultanti dalla gestione di un desk in front office.<\/p>\n<p>Durante questo percorso di acquisizione di hard skills, si affiancher\u00e0 il potenziamento di competenze soft, quali l\u2019assertivit\u00e0 e l\u2019ascolto. L\u2019unione di hard e soft skills permetter\u00e0 ai partecipanti coinvolti di potersi candidare con un solido bagaglio di conoscenze per posizioni in ambito data entry e posizioni di front e back office<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6dc43f91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6dc43f91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b63d9d5\" data-id=\"7b63d9d5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-162536b4 elementor-widget elementor-widget-stm_color_separator\" data-id=\"162536b4\" data-element_type=\"widget\" data-widget_type=\"stm_color_separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"stm_colored_separator masterstudy_elementor_color_separator_ module__4b394b1ed67cd66edc764787529c0d96\">\n\t<div class=\"triangled_colored_separator\">\n\t\t<div class=\"triangle\"><\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0119b07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0119b07\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-739bc57\" data-id=\"739bc57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41f28dbd elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"41f28dbd\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/catalogocmmilano.mbs.it\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-box.min.css\">\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" fa-icon-stm_icon_certificate\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAttestato di frequenza e attestato di competenza\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPatentino, certificazione o attestazione acquisibili al termine del corso\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e59f790\" data-id=\"e59f790\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00d43c7 elementor-view-default elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"00d43c7\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon elementor-animation-\">\n\t\t\t\t<i aria-hidden=\"true\" class=\" rtl_demo-cert\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t24.57 Operatore d\u2019ufficio\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCorrelazione della\/e competenza\/e acquisibile\/i attraverso il corso con i profili professionali individuati dal\nQRSP\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a35e7b5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a35e7b5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed8267b\" data-id=\"ed8267b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de4854b elementor-widget elementor-widget-stm_color_separator\" data-id=\"de4854b\" data-element_type=\"widget\" data-widget_type=\"stm_color_separator.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n<div class=\"stm_colored_separator masterstudy_elementor_color_separator_ module__4b394b1ed67cd66edc764787529c0d96\">\n\t<div class=\"triangled_colored_separator\">\n\t\t<div class=\"triangle\"><\/div>\n\t<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-795324c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"795324c7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6fd51ca4\" data-id=\"6fd51ca4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d79565f elementor-widget elementor-widget-stm_contact\" data-id=\"5d79565f\" data-element_type=\"widget\" data-widget_type=\"stm_contact.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\n <div class=\"stm_contact masterstudy_elementor_contact_ clearfix\">\n \t \t<div class=\"stm_contact_info\">\n \t\t<h4 class=\"name\">Via Allegranza, 16 \u2013 20144 Milano (MI)<\/h4>\n \t\t \t\t \t\t\t<div class=\"stm_contact_row\">Telefono:3490919794 -0239400911<\/div>\n \t\t \t\t \t\t\t<div class=\"stm_contact_row\">\n                 E-mail:                 <a href=\"mailto:Areaformazione@aei.coop\">Areaformazione@aei.coop<\/a>\n             <\/div>\n \t\t \t\t \t<\/div>\n <\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d654c09\" data-id=\"2d654c09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ac30fe elementor-widget elementor-widget-google_maps\" data-id=\"4ac30fe\" data-element_type=\"widget\" data-widget_type=\"google_maps.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 26-06-2024 *\/\n.elementor-widget-google_maps .elementor-widget-container{overflow:hidden}.elementor-widget-google_maps .elementor-custom-embed{line-height:0}.elementor-widget-google_maps iframe{height:300px}<\/style>\t\t<div class=\"elementor-custom-embed\">\n\t\t\t<iframe loading=\"lazy\"\n\t\t\t\t\tsrc=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyA9mkFKESC-1gKWf37rdnPxL0DX7GqcokM&#038;q=Via%20Allegranza%2C%2016%20%E2%80%93%2020144%20Milano&#038;zoom=13\"\n\t\t\t\t\ttitle=\"Via Allegranza, 16 \u2013 20144 Milano\"\n\t\t\t\t\taria-label=\"Via Allegranza, 16 \u2013 20144 Milano\"\n\t\t\t><\/iframe>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Principali obiettivi formativi e contenuti del corso La mansione di \u201caddetto front office e segreteria\u201d svolge un ruolo molto importante all\u2019interno di una azienda: \u00e8 la prima che entra in contatto diretto con i clienti gestendo l\u2019immagine aziendale. Il primo approccio \u00e8 dunque fondamentale; una telefonata, un incontro, un breve scambio di battute che impegnano, [&hellip;]<\/p>\n","protected":false},"featured_media":5465,"template":"","meta":[],"product_cat":[116],"product_tag":[],"class_list":{"0":"post-5185","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-formazione-avanzata-precedente","7":"pa_destinatari-disabili-fisici","8":"pa_destinatari-disabili-psichici","9":"pa_prerequisiti-pacchetto-office","10":"pa_prerequisiti-utilizzo-della-posta-elettronica","11":"pa_prerequisiti-utilizzo-software-database","13":"first","14":"outofstock","15":"shipping-taxable","16":"product-type-simple"},"_links":{"self":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/5185","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/types\/product"}],"version-history":[{"count":16,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/5185\/revisions"}],"predecessor-version":[{"id":6255,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/product\/5185\/revisions\/6255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=\/wp\/v2\/media\/5465"}],"wp:attachment":[{"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5185"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=5185"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/catalogocmmilano.mbs.it\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=5185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}